Responsible Gaming

Gaming Should Be Entertainment

At 1win, we believe that gaming should always be a form of entertainment, never a way to earn money or solve financial problems. Gambling involves risk, and you should only participate with money you can afford to lose. Please approach gaming with realistic expectations and maintain a healthy balance in your life.

Age Verification

In India, you must be at least 18 years of age to participate in online gaming activities. 1win takes age verification seriously and is committed to preventing access by minors. By using our platform, you confirm that you are of legal age in your jurisdiction and meet all eligibility requirements.

Warning Signs of Problem Gambling

If you recognize any of the following signs in yourself or someone you know, professional help may be needed:

• Spending more time or money on gaming than intended
• Chasing losses by continuing to play to recover money lost
• Lying to family or friends about the extent of your gaming
• Borrowing money to fund gaming activities
• Neglecting work, school, or family responsibilities due to gaming
• Feeling anxious or irritable when unable to play
• Using gaming to escape from problems or negative emotions
• Unsuccessful attempts to stop or reduce gaming
• Jeopardizing relationships or career opportunities because of gaming

Self-Help Tools & Features

1win provides tools to help you maintain control of your gaming habits:

• Deposit Limits: Set maximum amounts you can deposit within a specified time period
• Loss Limits: Establish maximum losses you are willing to incur
• Reality Checks: Receive periodic reminders about how long you have been playing
• Session Timers: Set time limits for your gaming sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account

To access these features, log into your 1win account and navigate to the Responsible Gaming settings in your profile.

Support Organizations & Resources

If you need help, support is available through trusted organizations:

India

• All India Gaming Federation (AIGF): Promotes responsible gaming standards and consumer protection in India
• Indian Psychiatric Society: Professional organization offering resources and referrals for mental health support

International Resources

• GamCare (UK): www.gamcare.org.uk – Free confidential support and counseling
• GamStop (UK): www.gamstop.co.uk – National self-exclusion scheme
• Gambling Help Online (Australia): www.gamblinghelponline.org.au – Counseling and support services
• Responsible Gambling Council (Canada): www.responsiblegambling.org – Information and resources
• National Council on Problem Gambling (USA): www.ncpgambling.org – Help and treatment referrals
• Bundeszentrale für gesundheitliche Aufklärung (Germany): www.bzga.de – Health information and prevention resources

Take Action Today

If you believe you have a gambling problem or are concerned about your gaming habits, please reach out for help immediately. There is no shame in seeking support. Professional counselors and support groups are available and ready to assist you.

Your wellbeing is important to us. If you need help, contact one of the organizations listed above or speak with a healthcare provider in your area.

This information is provided as of 2026. 1win is committed to promoting responsible gaming practices and maintaining compliance with applicable laws and regulations in India and other jurisdictions in which we operate.